Common Question

• How can I sign up? How long is this expected to take?
• We realize the importance of your business being up and running continually. We are committed to ensuring that you spend as little time on this process as possible. Please contact us so that we can discuss what kind of documentation is required for us to start providing you with the services you need.
• How do I deploy your payment mechanism?
• Our technical experts will help you integrate the payment system into your website, app, business software, or any other additions you may need.
• How do I track payments?
• Our high risk payment processing system provides you with a secure account that not only shows what payments have been made to and from your high risk merchant accounts, but also who made them and when. Our high risk credit card processing software has features that include search functionality and in-depth reporting. We are fully committed to helping you manage revenues and drive business growth.
• When will I be paid?
• We realize that owing to religious beliefs, some may choose not to work on Fridays, while others opt to close on Saturdays and/or Sundays. There really is no one-size-fits all schedule. We know how important actual cash inflows are to you, so that you can meet your financial commitments. As a responsible payment solutions provider, we also have to factor in the operational constraints of banks. We subsequently offer different payment cycles for every high risk merchant account, tailored to their individual needs. Fund settlement is our priority, regardless of the circumstances.
• Is there any protection against fraud?

• Can I accept payments from all over the world?
• As long as your customers have valid credit cards, they can pay online from anywhere in the world. If you have been authorized to make payments on their behalf, you can manually enter their details into your high risk credit card processing system for a successful transaction. It makes no difference where you customers are located; they could very well be enjoying a cruise in the Bahamas at the time of the payment.
• Are there any volume restrictions?
• Some banks have processing guidelines, and these vary, so we work together with your bank to make sure that any inconvenience in this regard, no matter how slight, is minimized to the fullest extent, if it cannot be done away with completely.